AceCasino Terms & Conditions — Complete Guide

AceCasino is an online gaming and betting platform serving users in Bangladesh. These Terms & Conditions ("Terms") apply to the acecasino.click website and mobile application.

By using our platform, you confirm that:

• You are at least 18 years of age.
• You are legally eligible to participate in online gaming in your area of residence.
• You have read and understood these Terms & Conditions in full.
• You are using this platform for yourself, and not on behalf of any other person.

AceCasino reserves the right to decline or close any account at any time, with or without reason — particularly where a user has violated these Terms & Conditions.

To register at AceCasino, you must provide accurate and complete information. Providing false or incomplete details is a direct breach of these terms and may result in account termination along with the forfeiture of any deposited funds.

Information required during registration:

• Full Name (as per National ID)
• Date of birth (for age verification)
• Active Bangladeshi mobile number
• Valid Email Address
• Current Address

Each person may only hold one account. Operating multiple accounts from the same device, IP address, or payment method is strictly prohibited. If such activity is detected, all associated accounts will be closed and any funds held may be forfeited.

AceCasino may initiate an identity verification (KYC) process at any time. This may require a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until verification is complete.

AceCasino supports Bangladesh's most popular payment methods — Mobile Pay, Nagad, Rocket, and direct bank transfer. All transactions are processed in Bangladeshi Taka (BDT).

For deposits:

• Minimum deposit amounts apply (see the Cashier page for details).
• Deposits are typically credited to your account instantly.
• Deposits from third-party accounts are not accepted.
• Deposits from suspicious sources are subject to investigation.

Regarding Withdrawals:

• KYC verification must be completed before withdrawals can be processed.
• Funds will be returned to the account from which the deposit was originally made.
• Withdrawals are typically processed within 24 to 72 business hours.
• Unusually large withdrawals may be subject to additional verification.
• Wagering requirements must be met before bonus funds can be withdrawn.

AceCasino offers a range of bonuses — welcome bonus, deposit bonus, free spins, cashback, and loyalty rewards. Each offer comes with specific terms that must be reviewed before claiming.

General Bonus Terms:

• Wagering requirements vary by bonus (typically 20x to 40x).
• Bonus funds cannot be withdrawn directly.
• A time limit applies for meeting wagering requirements.
• Some games may not contribute to wagering requirements — see the bonus page for details.
• Using multiple bonuses simultaneously is generally not permitted.
• Any attempt to abuse the bonus system will result in the bonus being forfeited.

AceCasino reserves the right to modify, suspend, or cancel any bonus offer at any time. AceCasino's decision on all bonus-related matters is final.

All games on AceCasino use certified Random Number Generator (RNG) technology to ensure fairness. This guarantees that every outcome is entirely random and never predetermined.

Important Gaming Notes:

• Winnings or balances incorrectly displayed due to technical errors will be voided.
• If your internet connection drops during a game, the outcome will be determined based on the server record.
• The use of software or bots for betting is strictly prohibited.
• AceCasino's verification process is final in determining Sports Betting match results.
• In Live Casino games, the dealer's announcement is final — disputes raised afterwards will not be accepted.

In the event of any gaming dispute, server logs will serve as the primary evidence. Where discrepancies exist between server logs and screenshots, the server logs shall prevail.

The following activities are strictly prohibited on AceCasino. If detected, the account will be suspended immediately and legal action may be taken where applicable:

• Attempting to abuse or exploit the bonus system (bonus arbitrage).
• Operating multiple accounts.
• Using false identity or fraudulent documents.
• Attempting to hack or exploit vulnerabilities in our software.
• Use of automated betting software or bots.
• Gambling with funds belonging to a third party.
• Using the platform for money laundering purposes.
• Colluding with other players to gain an unfair advantage.

AceCasino is committed to protecting users' personal data. For details on how we use the information we collect, please refer to our Privacy Policycan be found there.

In brief, we use your information for:

• For account management and verification purposes.
• For payment processing purposes.
• To fulfil legal and regulatory obligations.
• To send you relevant promotions (where you have given your consent).

We do not sell your personal information to third parties. Data may only be shared with authorities when required by law.

AceCasino takes responsible gaming very seriously. We believe gaming should be a source of entertainment — not a problem. To that end, we have put in place a number of protective measures:

• Age Verification: Account registration by anyone under the age of 18 is strictly prohibited.
• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can exclude yourself from the platform for any period of time.
• Gaming Break: Take a break anywhere from 24 hours up to 90 days.
• Reality Check: Set reminders to keep track of how long you've been playing.

If you experience any gaming-related issues, please contact our support team immediately. For more information, Responsible Gaming Visit the page.

You can request to close your AceCasino account at any time. Make sure to withdraw any remaining balance before closing — access may not be possible once the account is shut down.

AceCasino may close or suspend an account for the following reasons:

• Violation of any clause within these Terms & Conditions.
• Fraudulent activity or cheating.
• Failure to complete KYC verification.
• Extended period of inactivity (more than 12 months).
• Direction from legal or regulatory authorities.

AceCasino reserves the right to update these Terms & Conditions at any time. For significant changes, advance notice will be sent to your registered email or via SMS.

Continued use of the platform following any changes will be considered your acceptance of the updated terms. We recommend checking this page regularly.

For any questions or concerns regarding these Terms & Conditions, please contact our support team:

• Email: support@acecasino.click
• Live Chat: bottom-right corner of the website
• Hours: 7 days a week, 24 hours a day